Increase revenue and cut costs to the maximum with Ensemble. Our most sophisticated CFM solution can be tailored more than any other to deliver the exact workflow to suit your situation. Customers will be at their happiest too as you finesse your customer flow to make their experience superior to any other they will encounter.
Main features of Ensemble
Matchmaker is exactly what it says. It makes the match between the best skilled resource and the customers needs. It forces the pace of service, ensures the right staff talk to the right customers and ensures the highest quality outcomes.
Is Calendar for you? Being able to control the appointment process is a good thing. On its own though all you will know is that people have a time to be with you. What is helpful is when you can ensure the appointment glides into the serving process in a way that time isn’t lost and the experience is seamless.
When we set about designing the Orchestra Digital Signage solution we knew that the value of communication is in the messages and creating content is a challenge. So the last thing you need is another challenge just getting the messages onto your screens. Our solution had to be as simple to use as possible. Orchestra’s digital signage solution is unique in that it gives you control of all the surfaces in the branch and not just the big screens on the wall. This allows you to build up your message in stages for greater impact. What is more; messages can be tailored to customers based on their service selection ensur- ing the right messages are targeted at the right customers.